Shipping policy
Do We Offer International Shipping?
Currently, our standard shipping policies exclusively cover the Contiguous United States. If you have any inquiries or need delivery to other destinations, kindly reach out to us for assistance.
What Are the Shipping Costs?
The standard shipping rates for items vary as follows:
- Standard 7-10 Business Day Shipping:
- Orders $0.01-$49.99: $4.99
- Orders $50.00 and above: $0.00
Please note that products exceeding 48 inches are considered oversized for shipping purposes and may incur a shipping surcharge. This surcharge will be calculated at checkout and is the responsibility of the buyer. (We continue to subsidize the majority of shipping costs for these products.)
Special rates are available for bulk or freight orders. Contact us for a personalized quote.
When Can You Expect Your Order?
- Standard Shipping: FedEx Ground, 7 - 10 Business Days
Should you require expedited shipping, please get in touch with us.
Important Note: Orders placed before 12 PM PST generally ship the same day, while orders placed after 12 PM PST are typically processed the following day, excluding weekends.
I Placed an Order but Didn't Receive a Confirmation Email
If you haven't received a confirmation email after placing an order, please don't hesitate to reach out to us for additional assistance.
Can I Change My Shipping Address After Placing My Order?
Please be aware that once an order has been processed for transit, we are unable to modify the shipping address. If you need to make changes to your shipping address, please contact us before the order is processed. Kindly note that changes to a shipping address cannot be guaranteed.
I Never Received My Order. What Should I Do?
Firstly, check the provided tracking number to see if your order is still in transit. If the status shows as 'delivered' and you have not received it, please contact us for further assistance.
For any additional information or inquiries, please do not hesitate to get in touch with us.